"It is hard to authenticate and audit, and more intensive to administer." "But there are obvious problems with that," he added. Grinter said most UKG customers commenting on the company's blog have said they will use Word or Excel to track attendance and hours. Then that way, you can compare it to what the employer has and make sure that you're paid appropriately." "If not, it's always a good idea to still go ahead and do that for yourself so that you know what you've worked and how many overtime hours-things of that nature. "Some employers may require workers to do that or ask them to write down their own hours," she said. USA Today that most companies will be tracking timesheets or pay by hand.
#VIRTUAL TIMECLOCK PRO RESTORE BACKUP MANUAL#
In addition, most major payroll providers have integrations with UKG (due to theĢ020 merger with time and attendance pioneer Kronos).ĭaily updates on the emergency, including informing clients that backup systems were unavailable due to the attack that the company had not discovered that the hackers stole any data and that "in most instances, UKG timeclocks will record and store employee punches offline until connectivity can be restored. … However, UKG strongly recommends customers consider manual time collection efforts to ensure accurate collection of employee time in the interim."Īmber Clayton, director of the HR Knowledge Center at the Society for Human Resource Management, Grinter explained that ADP could be another vendor to watch, as it resells UKG Workforce Central as an ADP product. There is no reported impact to the affected products if they were installed on-premises (not pulled in from servers in the cloud), nor other UKG products such as UKG Pro, UKG Ready and UKG Dimensions, which are housed in separate environments and not in the Kronos Private Cloud.
"The investigation remains ongoing, as we work to determine the nature and scope of the incident." "We are working with leading cyber security experts to assess and resolve the situation, and have notified the authorities," UKG executive vice president Bob Hughes said in a statement. UKG said all products linked to the Kronos Private Cloud are unavailable, and it could take up to several weeks before service is restored. "It's not something we've seen before on this scale, on the HR side." "Clients are very worried about this and are trying to figure out what to do," Grinter said. 11, has affected 2,000 organizations that use the software, including enterprise companies, hospitals, government agencies, universities, and emergency services like fire and police departments. "The attack not only comes during the crucial end of the year for scheduling and staffing but also right when UKG's annual customer conference was getting underway." "It could not be worse timing, as many companies employing hourly workers are busier during the holiday season and having to track more overtime," said Sam Grinter, senior principal analyst at advisory firm Gartner, based in London. Kronos Private Cloud includes the products UKG Workforce Central, UKG TeleStaff, Healthcare Extensions and Banking Scheduling Solutions. That's especially distressing news due to the increased use of variable staffing and vacation scheduling during the holidays and the calculation of end-of-year payroll concerns such as bonuses. Ultimate Kronos Group (UKG) revealed that one of its cloud-based time and attendance systems-Kronos Private Cloud-was exploited by hackers and that the outage could last several weeks. A ransomware attack on a major HR technology provider is creating chaos around attendance, scheduling and payroll for thousands of employers-with no certain end to the problem in sight.
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